Frequently Asked Questions

Payment

Full payment is required at the time of booking to reserve your appointment. Your appointment is not considered confirmed until payment has been received.

Rescheduling

We understand that schedules can change! Rescheduling is free with at least 24 hours’ notice.

Changes made less than 24 hours before your scheduled appointment may be subject to a $25 rescheduling fee.

Same-day cancellations or no-shows may require a new appointment to be booked and paid for in full.

Property access

You do not need to be present for your photography appointment as long as the property is accessible when I arrive. Please provide any necessary entry instructions, codes, or access information prior to the appointment.

If someone will be home during the shoot, that’s completely fine! We simply ask that all vehicles be removed from the driveway prior to arrival so we can capture clean exterior photos.

Do I need to do anything before you arrive?

To ensure the best possible results, please have the property clean, decluttered, and photo-ready before the scheduled appointment. Our shooting time is reserved specifically for photography, so extensive cleaning or staging is not included.

What is your delivery time?

Your professionally edited images will typically be delivered within 1–2 business days after your scheduled shoot.

Most galleries are delivered within approximately 36 hours, though turnaround times may vary depending on current booking volume, weekends, and holidays.

Can someone be home during the shoot?

Absolutely! Someone can be home during the appointment. I simply ask that they stay out of the rooms I’m actively photographing whenever possible and that vehicles are removed from the driveway.